Welcome to Service

BBQCUSTOMER.com is only for customers who have purchased a 36″ Griddle products from SAM’s Club. No other Warranty for products will be accepted.

Experience seamless support for your BBQ & Equipment needs. Our dedicated team is here to assist you with parts and warranty claims, ensuring your grilling experience remains uninterrupted.

BBQ Parts & Warranty Info

Welcome Sams club customers for the Members Mark 36″ griddle. Our Customer service ensures you can easily replace the components you need to keep your BBQ in top condition. Provide us with your request and our professional customer service teams will assist you in replacing the required parts. under warranty.

How to File Your Warranty Claim

Filing a warranty claim for your Members Mark 36″ griddle is simple. Follow our step-by-step guide to ensure you have all the necessary information. Our team is here to assist you every step of the way.

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Get in Touch

We’re here to help you with your BBQ needs.

FAQs

Find answers to your most pressing questions about BBQ parts and warranties, all in one place.

What parts are covered under warranty?

Our warranty covers all major components of your BBQ, including burners, grates, and ignition systems. Please note that a manufacturers warranty is for a defect in manufacturing only.

How do I file a warranty claim?

To file a warranty claim, please visit our Warranty Claims page for detailed instructions.

Customer Feedback

See what our customers say about their BBQ parts experience!

BBQ Customer made it so easy to find the parts I needed. Their service is top-notch!

I had a warranty issue, and BBQ Customer guided me through the entire process. Highly recommend!

Fast and reliable service! I received my parts in no time, and my BBQ is back in action.

The support team was incredibly helpful. They answered all my questions promptly.

I appreciate the clear instructions for warranty claims. It made everything so simple!

Great experience! The parts I ordered were exactly what I needed, and they arrived quickly.