Warranty Claims Process
STEP-by-STEP Guide
Sams Club 36" Griddle Only

Learn how to file a warranty claim for your Memebers Mark Griddle. Follow our step-by-step guide to ensure a smooth process.

Step-by-Step Warranty Claim Instructions

FOR SAMS CLUB 36″ Griddle only. Collect your purchase receipt, BBQ model number, Serial Number and any relevant photos of the issue.  Write down a detailed explination of the issue or part required.  You are now ready.

Complete form or reach out to our support team via email at support@bbqcustomer.com or call us at +1-833-838-4420 to initiate your claim.  We will promptly process your request.

Fill out the warranty claim form on our website, providing all necessary details and attachments.

Product type / Serial Number / date purchased / Store purchased at andpart needed or issue.

SAM's CLUB Customers

Fill out the form below to contact our customer service team.
We respect your privacy and will not share your information.

Need Immediate Assistance?

Our customer service team is here to help you with any inquiries or issues you may have. 1-833-838-4420 support@bbqcustomer.com