About BBQCustomer.com

BBQ Customer is committed to helping you with any warranty and replacement parts from the Sams Club where you purchased the Members Mark 36″ griddle from.  We are commited to making sure you have years of just awesome fun with your outdoor equipment.

Meet Our Experts

Our dedicated team is here to assist you with all your BBQ, part and warranty needs.  We are here to make sure that you have the best ever experience getting those essential parts you require to have the equipment perform for you and your family.  We are here to make sure you are happy.  

John

Customer Service Manager

With over 10 years of experience in customer service, John leads our support team to ensure every customer receives the help they need.
Jane
Parts Specialist
Jane has extensive knowledge of BBQ parts and is dedicated to helping customers find the right components for their grills.
Michael
Warranty Advisor
Michael specializes in warranty claims and ensures customers understand their options clearly.
Emily
Customer Support Representative
Emily is passionate about helping customers and resolving their inquiries efficiently.
David
Logistics Coordinator
David manages the logistics of parts delivery, ensuring timely service for our customers.
Sarah
Technical Support Specialist
Sarah provides technical assistance to customers, helping them troubleshoot issues with their BBQs.
Chris

Product Specialist

Chris helps customers with their purchases and ensures they have all the information they need to complete their request

Laura

Systems Management

Laura makes sure that all your requests are going to the right people

Get in Touch

Contact us today for any assistance with your BBQ parts and warranty.

Makers Mark from Sams Club Warranty Website

MAKERS MARK

36" Flat Top Griddle

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