Privacy Policy for BBQCustomer.com

Effective Date: january 2025

BBQCustomer.com (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.bbqcustomer.com (“Site”). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We collect the following types of information from visitors to our Site:

Personal Information: When you register an account, sign up for newsletters, or make a purchase, we may collect personal information such as your name, email address, phone number

Non-Personal Information:

We may automatically collect information about your usage of the Site, such as IP address, browser type, device type, and usage statistics through cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To process and manage your account and warranty requests.

  • To communicate with you about your account, purchases, and our services.

  • To improve our Site, services, and marketing efforts.

  • To personalize your experience on the Site.

  • To send promotional or marketing communications (if you have consented to receive such communications).

  • To comply with legal obligations and protect our legal rights.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance the functionality of our Site and improve your user experience. Cookies are small text files that are stored on your device when you visit the Site. These technologies allow us to:

  • Remember your preferences and settings.

  • Analyze how the Site is used to improve content and features.

  • Provide targeted advertising.

You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of the Site.

4. Sharing Your Information

We may share your personal information with third parties in the following circumstances:

  • Service Providers: We may share your information with trusted third-party vendors who assist us in operating the Site, processing payments, or providing customer support.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request (e.g., court order, government inquiry).

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We take reasonable measures to protect the security of your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

  • The right to access, correct, or delete your personal information.

  • The right to object to or restrict the processing of your data.

  • The right to withdraw consent where we are processing data based on consent.

To exercise these rights, please contact us using the contact information provided below.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any external sites you visit.

 

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

BBQCustomer.com
Email: support@bbqcustomer.com
Phone:+1-833-838-4420

This policy covers general privacy practices. Depending on the region(s) your website operates in, you may need to add compliance with specific privacy regulations like the GDPR (General Data Protection Regulation) for EU users or CCPA (California Consumer Privacy Act) for California residents.